What exact version are you running from Help - About ? If it says 16.6 PXX then that's the base release and it may be an issue. Get the latest hotfix from Cadence Support / Channel Partner. You could also look at reseting the psmpath and padpath.You have set these incorrectly and "occasionally" I have seen issues with this. When you locate the psmpath and click on ... to get the values delete all entries apart from $psmpath, then click on the expand checkbox and then add your library locations. It's unlikely this will help but might be worth a try...
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